What the machine tells us
The single most common complaint about any vending machine is that it is empty. Telemetry solves that structurally: we can see the machine running low from the office and send the refill before your team sees an out-of-stock light.
- Stock remaining in every column, updated after each vend
- Sales by product, hour, day and machine
- Cabinet temperature, with an alert if refrigeration drifts
- Door openings, jams, coin mech faults and reader errors
- Cashless settlement and reconciliation data
Temperature monitoring matters in summer
A refrigerated machine that quietly loses its deck on a 38°C Friday afternoon is a lost weekend of trade and, worse, a machine full of warm drinks on Monday morning. Remote temperature alerting catches that within the hour rather than the next scheduled visit, which is a large part of why we fit telemetry to every drink machine we place.
The same data supports energy management. Sites that only trade Monday to Friday can be scheduled to run at reduced load overnight and on weekends without letting product temperature rise out of range.
What our service actually covers
Smart hardware only pays off when someone acts on the data — that is our job.
- Demand-based refill scheduling instead of fixed calendars
- Planogram changes driven by measured sell-through
- Proactive service dispatch on fault alerts
- Seasonal facings changes ahead of the hot months
- Sales reporting shared with the site contact on request
Frequently asked questions
Does the machine need our Wi-Fi?
No. Machines use their own mobile data connection, so nothing touches your corporate network and IT does not need to be involved.
Can we see the sales data ourselves?
Yes, on request we share the sales report for your site. Owners of purchased or rented machines get direct access to their own telemetry.
What happens when refrigeration fails?
A temperature alert is raised automatically and we attend. Product affected by a refrigeration failure in a placed machine is our cost.
Is telemetry an extra charge?
On placed machines it is included. On purchased machines it depends on the model and provider, and we quote it clearly.
Talk to us about a drink machine
Tell us your site, headcount and preferred drinks and we will come back with the best option — free placement, hire or purchase.